Accessibility Statement

ÖAMTC Air Rescue strives to make its websites and digital applications accessible in accordance with the Federal Act on Accessibility Requirements for Products and Services (Accessibility Act—BaFG).

There are currently no specific guidelines for demonstrating accessibility for service providers. We therefore follow the model declaration set forth in the Web Accessibility Act (WZG), which, however, applies only to government websites and mobile applications.

This accessibility statement applies to the website https://www.oeamtc-flugrettung.at/.

Status of Compliance with Requirements

Due to the following incompatibilities, this website is partially compliant with Conformity Level AA of the “Web Content Accessibility Guidelines – WCAG 2.1” and with the applicable European Standard EN 301 549 V3.2.1 (2021-03) in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council.

Content that is not accessible:

The content listed below is not accessible for the following reasons:

a) Incompatibility with accessibility requirements

• Some images or graphics are missing alternative text or do not provide an alternative to the content displayed (WCAG 1.1.1).
• The Google reCAPTCHA spam protection used here is not fully accessible (WCAG 1.1.1).
• The heading structure has gaps in some places (WCAG 1.3.1).
• Some text and non-text elements do not meet the required contrast ratios with the background (WCAG 1.4.3 and 1.4.11).
• Not all elements can be operated using the keyboard yet (WCAG 2.1.1). This applies, for example, to the carousel elements and the image zoom feature.
• Keyboard focus is not always clearly identifiable (WCAG 2.4.7).

Note: We are continuously working to resolve the issues listed below and conducting further audits—as a result, the list may not be entirely up to date (some issues may have already been resolved, while others may still be missing from the overview).

Feedback and Contact Information

Have you noticed any barriers to accessing content on www.oeamtc-flugrettung.at? If so, please feel free to contact us. We look forward to your feedback and will do our best to resolve any reported accessibility issues as quickly as possible, within the limits of our technical and financial capabilities. Please let us know on which page and with which feature you encountered the issue. To do so, simply copy the link from your browser’s address bar. You can report accessibility issues to us in the following ways:

• Email: flugrettung@oeamtc.at
• Mailing Address: Reference: Report Barrier, ÖAMTC, Baumgasse 129, 1030 Vienna

Enforcement Proceedings

If you do not receive satisfactory responses through the contact options listed above, you may contact the Social Ministry Service, which is the responsible market surveillance authority. The central email address for the market surveillance authority is
marktueberwachung-bafg@sozialministeriumservice.gv.at.