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Privacy Policy

1. General Information

The protection of your personal data is of particular importance to the Christophorus Air Rescue Association and Helikopter Air Transport Gesellschaft m.b.H. Personal data is processed exclusively in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

This Privacy Policy provides information about the nature, scope, and purpose of the processing of personal data in connection with the use of this website.

2. Responsible Parties

Christophorus Air Rescue Association

Baumgasse 129,
, 1030 Vienna,
, Austria

Email: flugrettung@oamtc.at

Helikopter Air Transport GmbH

Baumgasse 129,
, 1030 Vienna,
, Austria

Email: office@heliair.eu

Data Protection Inquiries: datenschutz-flugrettung@oeamtc.at

3. Visit the website

When you visit the website, information is automatically collected and stored in server log files. This includes, in particular:

  • IP address
  • Date and time of access
  • Browser Type and Browser Version
  • Operating System
  • Referrer URL
  • Pages Viewed

This data is used for system security, error analysis, and the technical operation of the website.

4. Cookies and Consent Management

This website uses cookies and similar technologies.

The Borlabs Cookie is used to manage the cookies and external services employed. The privacy settings selected by users are documented and stored.

The following categories may be used on this website:

  • Essential Cookies
  • External Media
  • External Services
  • Statistics Cookies
  • Marketing Cookies

Services that are not technically necessary will be activated only after appropriate consent has been given.

5. Making Contact

When you contact us via email or the contact form, the personal data you provide will be processed solely for the purpose of handling and responding to your inquiry.

The data will not be used for any other purposes unless there is a legal basis for doing so.

6. Privacy Policy for the ÖAMTC Air Rescue Online Store

Through the ÖAMTC Air Rescue Online Shop operated by Helikopter Air Transport Gesellschaft m.b.H., you can purchase a selection of merchandise. 

6.1 Responsibility

Helikopter Air Transport Gesellschaft m.b.H.
Baumgasse 129
1030 Vienna 

6.2 Processed Data

As part of the order processing, the following personal data, in particular, is processed:

  • Salutation
  • First and Last Name
  • Date of Birth
  • Address and Contact Information
  • Bank and Payment Information
  • Ordering Information
  • Correspondence 

Providing this information is necessary to process the order. Without this information, a contractual relationship cannot be established. No automated decision-making or profiling takes place.

6.3 Purpose of Data Processing

Data processing is carried out, in particular, for the following purposes:

  • Order Processing and Handling
  • Accounting and Payment Management
  • Implementation of the Dunning Process
  • Processing Returns
  • Handling Feedback and Customer Inquiries

6.4 Disclosure of Data

To the extent necessary for the performance of the contract, data will be disclosed to:

  • Shipping Service Provider
  • Transportation Companies
  • Payment Service Provider
  • Debt Collection Agency
  • IT service provider

In addition, information may be disclosed to banks, legal representatives, tax advisors, auditors, insurance companies, courts, or government agencies, provided that such disclosure is required by law.

6.5 Legal Basis

Data is processed to fulfill the contract entered into with you and to comply with legal obligations.

6.6 Retention Period

The data will be processed for the duration of the contract and then archived in accordance with statutory retention requirements.

Data relevant to tax and payroll purposes is generally retained for seven years.

7. WooCommerce

WooCommerce is used to handle the technical aspects of the online store.

WooCommerce processes the order, customer, and payment information required for the purchase. This processing is carried out solely for the purpose of fulfilling the contract and providing the online store.

8. WooCommerce Order Attribution

The "WooCommerce Order Attribution" plugin is used to analyze the source of orders.

This plugin stores information about the channels through which visitors arrived at the website (e.g., search engines, campaigns, or external links). It is activated only after the user has given their consent via the cookie management system.

9. Google Maps

This website may include interactive maps from Google Maps.

When you visit a page with embedded maps, personal data—in particular, your IP address—may be transmitted to Google.

Google Maps is loaded only after prior consent has been given.

Provider:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4, Ireland

For more information:
https://policies.google.com/privacy

10. YouTube

Videos from YouTube can be embedded on this website.

Content from YouTube is loaded only after you have given your consent. In the process, personal data may be transmitted to Google.

Provider:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4, Ireland

For more information:
https://policies.google.com/privacy

11. External Links

This website contains links to external third-party websites.

We assume no liability for the content or data protection measures of other websites. This applies in particular to linked websites of partner companies, collaborators, and Elikos GmbH.

12. Data Security

To protect personal data, appropriate technical and organizational measures are implemented to safeguard data against loss, unauthorized access, manipulation, or disclosure.

13. Rights of Data Subjects

Data subjects have the right to:

  • Information
  • Correction
  • Deletion
  • Restriction of Processing
  • Data Portability
  • Objection to Processing
  • Withdrawal of Consent

To exercise these rights, please submit a request to:

datenschutz-flugrettung@oeamtc.at

be directed.

14. Right to File a Complaint

If you have concerns regarding data protection, you have the right to file a complaint with the competent data protection authority. 

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
www.dsb.gv.at

15. Changes to This Privacy Policy

This Privacy Policy may be updated as necessary to reflect legal requirements or technical changes to the website. The version currently published on this website is the one that applies.

THANK YOU VERY MUCH!

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